Jonathan T's Hair Styling at 4517 PGA Boulevard, Palm Beach Gardens

Contacts

• Phone: +1 561-626-1829
• Address: 4517 PGA Boulevard, Palm Beach Gardens, FL 33418
• Website: jonathantsalon.com
• Types: Establishment   Beauty salon  

Reviews of Jonathan T's Hair Styling

• 1

  Brian H

  Posted at Jul, 07 2019
  Horrible Treatment and Poor Service
  
  Complete lack of customer and constant lying by their staff. I arrived for my appointment and the stylist Salvatore was not there, the front desk staff told he was running late.
  
  Fifteen minutes later, they said he was minutes away and to prep me by washing my hair. Because my stylist wasn’t around, the staff seems confused, just kept pointing me in directions, go here, go there! No one seemed friendly or engaged in conversation. As a patron I felt totally uncared for and discarded.
  
  After my hair was washed, still no stylist. More importantly, the entire staff including the front desk persons did nothing, absolutely nothing. No one talked to me, came up to me and said anything. They were completely unsure what to do! I even had to find my own seat at an empty station, all the while my wet hair dripped down onto the towel now folded around my collar.
  
  Thirty minutes later, Yes that’s 30 Minutes Later! Still no stylist, still no communication from the staff. They did not forget about me, I was sitting just feet away from the front counter staffed by two people, a man and a woman. Both kept looking back at me unsure what to say!
  
  I finally got up, pulled the towel out of my collar, still with a wet head dripping onto my shirt, and stepped to the front counter so I could not be ignored any longer. I was told sorry, than after 30 minutes of waiting was offered that someone else could cut my hair! Where was this offer 20 minutes ago? Why was I totally ignored?
  
  Furious but calmly I said how unacceptable this lack of service was. Ironically they have a sign that says how they are determined to create Exceptional Service. Really! No resolutions were made, nothing other than the initial, we’ll pass you off to someone else now that you’ve waited around.
  
  Thirty more minutes later after I left, and a full hour after my scheduled appointment, the stylist Salvatore call me and said he was sorry and was tied up visiting a friend. That was the last thing I wanted to hear was an excuses. It’s simple, what is the business going to do in order to rectify the situation.
  
  I emailed the owners and staff, but still have not received any formal apology or attempt to make things right! What a terrible way to treat your customers!
  

Photos of Jonathan T's Hair Styling

The nearest to Jonathan T's Hair Styling companies

• Restaurant Programs of America
  Establishment, Insurance agency
  4500 PGA Boulevard # 301B, Palm Beach Gardens, FL 33418
  +1 561-691-4710
• Bank of America ATM
  Establishment, Atm, Finance
  4500 PGA Boulevard, Palm Beach Gardens, FL 33418
• Landmark Title of Florida Inc
  Establishment, Insurance agency
  4500 PGA Boulevard # 304B, Palm Beach Gardens, FL 33418
  +1 561-626-3312
• D & D Design Group
  Establishment, General contractor
  4500 PGA Boulevard # 205, Palm Beach Gardens, FL 33418
  +1 561-775-1500
• Owen Jr Jack B
  Establishment, Lawyer
  4500 PGA Boulevard # 304B, Palm Beach Gardens, FL 33418
  +1 561-622-4521
• Stephen M Cohen Law Offices
  Establishment, Lawyer
  4500 PGA Boulevard # 104, Palm Beach Gardens, FL 33418
  +1 561-624-2201